Receptionist - State Farm Agent Team Member Anchorage - AK

Receptionist - State Farm Agent Team Member

Full Time • Anchorage - AK
Responsive recruiter
Benefits:
  • Licensing paid by agency
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY:
I opened my agency in 2016 after working as a State Farm team member, bringing a strong understanding of both the business and the importance of building a supportive team. I was born and raised locally, which makes serving this community especially meaningful. Our office is made up of four team members, and we truly operate like a small family — we get along exceptionally well, support one another, and make time to enjoy working together.

We value work-life balance and cover licensing expenses, and our culture is built on positivity, dependability, and a great attitude. From team lunches to spa days and celebrating wins together, we believe a happy, connected team creates the best environment for success. We’re looking for someone who is coachable, reliable, and eager to be part of a close-knit group where good culture genuinely matters.

ROLE DESCRIPTION:
Heather Andrus - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
 
RESPONSIBILITIES: 
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS: 
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
Compensation: $18.00 - $20.00 per hour




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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